Got Questions?
We're here to help! Whether you're wondering about how to place an order, curious about our shipping options, need to know about returns, or want to learn more about our products, we've made it easy to find the answers.
At GG's VIP Boutique, we're all about making your shopping experience fun, simple, and stress-free—because you deserve it!
Once you've cleared all your doubts, go ahead and dive into our fabulous collection. You're just a click away from finding your new favorite pieces!
1. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options provided at checkout.
2. Can I make changes to my order after it’s been placed?
Unfortunately, once an order is placed, we cannot make changes. Please double-check your items and details before completing your purchase.
3. How do I use a discount code?
You can apply your discount code at checkout. Simply enter the code in the designated box and click “Apply” to see the discount reflected in your total.
1. How long does it take to process and ship my order?
We typically process orders within 1-2 business days. Shipping times vary based on the method you choose at checkout.
2. Do you offer international shipping?
At this time, we only ship within the United States.
3. How can I track my order?
Once your order is shipped, you’ll receive an email with tracking information so you can keep an eye on your package’s journey.
1. What is your return policy?
We offer store credit or exchanges for eligible items. Please notify us within 48 hours of delivery if there are any issues, and ensure that returns are made within 7 days of approval.
2. Which items are non-returnable?
Sale items, accessories, intimates, bodysuits, and swimwear are final sale and cannot be returned or exchanged.
3. Who is responsible for return shipping costs?
Customers are responsible for the cost of return shipping. Original shipping fees are non-refundable.
1. How often do you update your collections?
We add new, stylish pieces weekly, so there’s always something fresh and exciting to discover.
2. What if the item I want is out of stock?
Our items are available in limited quantities, so they can sell out quickly. We recommend grabbing your favorites as soon as possible to avoid missing out.
3. Are the colors of the products exactly as shown in the photos?
We do our best to represent product colors accurately, but please note that slight variations may occur due to lighting and screen settings.